<?xml version="1.0" encoding="UTF-8" ?>
<modsCollection xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.loc.gov/mods/v3" xmlns:slims="http://slims.web.id" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd">
 <slims:resultInfo>
  <slims:modsResultNum>5</slims:modsResultNum>
  <slims:modsResultPage>1</slims:modsResultPage>
  <slims:modsResultShowed>10</slims:modsResultShowed>
 </slims:resultInfo>
 <mods version="3.3" ID="1013480">
  <titleInfo>
   <title>Manajemen dan Strategi Kepuasan Pelanggan</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>fandy tjiptono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="personal" authority="">
   <namePart>Anastasia Diana</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9786230129391</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>penerbit andi</publisher>
    <dateIssued>2022</dateIssued>
   </place>
  </originInfo>
  <slims:image>c7afe77166a7cbaf619c60f898a52f7face69285a26aaabcd023fd5b3e48f7f8.png</slims:image>
 </mods>
 <mods version="3.3" ID="1013294">
  <titleInfo>
   <title>Manajemen Keuangan</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>fandy tjiptono</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <name type="personal" authority="">
   <namePart>Anastasia Diana</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9786230128943</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>penerbit andi</publisher>
    <dateIssued>2022</dateIssued>
   </place>
  </originInfo>
  <slims:image>4a524fdc58550425f97689dee59fd2cbc2b9d490260a56dffb6bda40ca73931a.PNG</slims:image>
 </mods>
 <mods version="3.3" ID="150290">
  <titleInfo>
   <title>Pemasaran Jasa</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>fandy tjiptono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9789793695112</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Malang</placeTerm>
    <publisher>Bayumedia Publishing</publisher>
    <dateIssued>2011</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="150528">
  <titleInfo>
   <title>Manajemen dan Strategi Merek</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>fandy tjiptono</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9789792926699</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>Andi Offset</publisher>
    <dateIssued>2011</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="100203">
  <titleInfo>
   <title>service management :</title>
   <subTitle>mewujudkan layanan prima</subTitle>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>fandy tjiptono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9789792905090</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>penerbit andi</publisher>
    <dateIssued>2008</dateIssued>
   </place>
  </originInfo>
 </mods>
</modsCollection>
